William Jenson bought a pre-owned Audi with a one-year warranty from Best Motors. After driving the car for a week, he noticed a squeaking sound that appeared to be from the motor. He returned to the service department of Best Motors.The car was serviced and was not making the sound when Mr. Jenson drove it home. The squeak returned the next week. When he brought it back, Mr. Jenson asked that Best Motors find him a similar car and exchange it for the one that squeaks. As owner of Best Motors, you are not ready to take the car back until every effort has been made to determine and correct the source of the problem.Write a letter to Mr. Jenson refusing the request but providing him with another car to drive while his car undergoes diagnostic tests and repairs at no cost to the customer.