1.30 INTERCULTURAL COMMUNICATION:

RECOGNIZING CULTURAL VARIATIONS [LO-6]

Differences in gender, age, and physical and cognitive abilities contribute to the diversity of today’s workforce. Working with a classmate, role-play a conversation in which:

a. A woman is being interviewed for a job by a male human resources manager.

b. An older person is being interviewed for a job by a younger human resources manager.

c. A person using a wheelchair is being interviewed for a job by a person who can walk.

How did differences between the applicant and the interviewer shape the communication? What can you do to improve communication in such situations? Summarize your findings in an email message or post for a class blog.