7-32. MESSAGE STRATEGIES: WRITING ROUTINE MESSAGES [LO-4] , Chapter 6 As a training specialist in the human resources department at Rocky Mountain Cycles, you’re always on the lookout for new ways to help employees learn vital job skills. While watching a production worker page through a training manual, learning how to assemble a new bike, you get what seems to be a great idea: record the assembly instructions as audio files that workers can listen to while performing the necessary steps. With audio instructions, they wouldn’t need to keep shifting their eyes between the product and the manual—and constantly losing their place.