1.12 Assess Credibility (LO1.1, LO1.2) Think about four people: (a) a person who lacks complete credibility because...

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1.12 Assess Credibility (LO1.1, LO1.2)

Think about four people:

(a) a person who lacks complete credibility because he or she lacks competence,

(b) a person who lacks credibility because he or she lacks caring,

(c) a person who lacks credibility because he or she lacks character, and

(d) a person with complete credibility. Compare and contrast these four individuals in terms of communication effectiveness in the workplace.

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