2. Skill Builder Convert each of the following disconfirming messages into a confirming message. In your messages, use descriptive “I” language (pp. 128–129) and unequivocal terms (pp. 93–94). Invent details about the situation as necessary.

a. “I sure wish I had someone to help me with this project.”

b. “Look . . . stop asking questions and just get it done.”

c. “You may think you know how to handle the situation, but you really don’t have enough experience. I’m the boss and I know when an assignment is over your head.”

d. “What a tacky idea. A formal reception with paper plates! I can’t believe you’d even suggest t hat.”

e. “If you want to keep your job, you had better round up 10 new accounts by Monday.”