2.20 Create a Presentation about Avoiding Miscommunication in the Workplace (LO2.1)

Individually or in teams, develop a five- to ten-minute presentation about how to avoid miscommunication in the workplace. Use terms such as noise, filter, encoding, and decoding to explain miscommunication. Provide several specific scenarios that have happened or could happen in the workplace. Provide a simple set of recommendations that your audience will find compelling, insightful, and easy to remember.