5. Know your specific purpose; have some questions in mind. It is better to have one central...

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5. Know your specific purpose; have some questions in mind. It is better to have one central purpose than many rambling thoughts. Introduce yourself if much time has elapsed between calls.

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Effective Business Communications

ISBN: 9780070443983

7th Edition

Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas

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