5. Use of language. Am I easily understood by my listeners? Is my language appropriately concrete and
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5. Use of language. Am I easily understood by my listeners? Is my language appropriately concrete and specific, or have I relied on ambiguities, ab-
stractions, and loaded words? Does my language show respect for my listeners?
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Effective Business Communications
ISBN: 9780070443983
7th Edition
Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas
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