6. Skill Builder With your group members, formulate a hypothetical context for each message below. Then use

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6. Skill Builder With your group members, formulate a hypothetical context for each message below. Then use the information on pages 28–30 to decide which communication channel would be best for each message.

Use the criteria from Table 1–3 to explain your choice:

a. Informing your supervisor about difficulties with a co-worker.

b. Asking for a few days of leave from work to attend a special reunion.

c. Training a new employee to operate a complicated c omputer p rogram.

d. Notifying the manager of a local business that you still haven’t received the refund you were promised.

e. Reminding your busy boss about a long overdue reimbursement for out-of-pocket expenses.

f. Apologizing to a customer for a mistake your company made.

g. Getting your boss’s reaction to the idea of giving y ou m ore r esponsibility

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