As the manager of an electronics retail store, you guarantee that you will not be undersold. If
Question:
As the manager of an electronics retail store, you guarantee that you will not be undersold. If a customer finds another retailer selling the same equipment at a lower price within one month of his or her purchase, you will refund the difference. A customer has written to you and enclosed an ad from another store showing that it is selling a router for \($26.50\) less than he paid at your store. The advertised price at the other store was a one-week sale that began five weeks after the date of his purchase. He wants a \($26.50\) refund. Inventing any reasonable details, write an adjustment letter denying his request. You are willing, however, to offer him a 4GB USB drive worth \($9.95\) if he would like to come pick it up.
Step by Step Answer:
Practical Strategies For Technical Communication
ISBN: 9781457653788
1st Edition
Authors: Mike Markel