As the recipient of the claim letter described in Exercise 1, write an adjustment letter granting the customer’s request.

data from exercise 1

As the head of research for a biological research organization, you recently purchased a \($2,000\) commercial refrigerator for storing research samples. Recently, you suffered a loss of more than \($600\) in samples when the thermostat failed and the temperature in the refrigerator rose to more than 48 degrees over the weekend. Inventing any reasonable details, write a claim letter to the manufacturer of the refrigerator.