At the end, Ana doesn't have much trouble getting team A to change what they do. In

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At the end, Ana doesn't have much trouble getting team A to change what they do. In real life, though, it's often much harder to get people to change what they do. What arguments might you have used to convince Singh and Connie to try the new system?

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Solving Problems In Technical Communication

ISBN: 9780226924076

1st Edition

Authors: Johndan Johnson-Eilola, Stuart A. Selber

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