Explain how to achieve a tone that is conversational but businesslike, explain the value of using plain

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Explain how to achieve a tone that is conversational but businesslike, explain the value of using plain language, and defi ne active and passive voice. [page 130]

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Excellence In Business Communication

ISBN: 9780132719049

10th Edition

Authors: John V. Thill, Courtland L. Bovee, Courtland V. Bovee

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