Form small groups and study the home page of your college or university’s Web site. Focus on three characteristics of technical communication:

• It addresses particular readers.

• It helps readers solve problems.

• It reflects the organization’s goals and culture.

Identify two or three examples of each characteristic on the home page of the site. For example, for the characteristic that technical communication addresses particular readers, you might point to the section of the site called “For Prospective Students” because it presents information addressed specifically to people who are considering enrolling. Be prepared to share your findings with the class.