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business
construction project management

Questions and Answers of Construction Project Management

One of the members of your project team comes to you and says that he heard that one of the suppliers to the project had given a substantial gift to one of the project team members in hopes that the
You are the project manager for a large project that is completed on time and on budget. The customer and all of the stakeholders are pleased with the results. As a direct result of the successful
Which of the following is an example of a conflict of interest?a. You are the fourth cousin of a vendor supplying parts to a project in your company.b. You are the owner of a company that is
You are managing a project and the customer’s engineers visit your facility on an inspection and general getting acquainted tour. During the tour they make the comment that the parts that are being
You are the project manager for a project that has high visibility. Your manager wants you to prepare a presentation for him to present at a conference. Most of the material in the presentation will
You are the project manager for a large project. Some members of the project team have come to you and asked that they be permitted to work on a flexible schedule. Some of the other team members feel
You are managing a project that is in process. A large and unexpected problem occurs that will cause a delay in the schedule in excess of the contingency schedule for the project. What should you
You are the manager of a research group that is developing a new chemical material. You hire a person from a competing company who has a great deal of expertise in this area. The person contributes
You are managing a project in a foreign country. In this country there is a normal practice for business people to exchange gifts when very large contracts, such as the one you are working on, are
You are the project manager for a high visibility project. The margin on this project is low, and it is extremely important that the cost estimates for the work on the project be accurate. While
You are a project manager working on a project to market a new product.The deliverables of the project have been established, and the project work has begun. A contract to deliver the deliverables
A project manager uses manual filing systems, electronic text databases, and project management software to manage his project. These are examples of:a. Communications technology.b. Information
A project manager hears a rumor through the project team that the client for the project is supposed to visit the project team office and present the project manager with a purchase order for a large
The three main types of communication are:a. written, oral, and graphic.b. written, oral, and visual.c. verbal, written, and electronic.d. verbal, formal documentation, and informal documentation.
The major processes of project communications management are:a. Communication, requirements, information distribution, performance reporting, and administrative procedures.b. Communications planning,
The process of collecting and disseminating information in order to provide the stakeholders with information about the project and how the projects resources are being used to reach the project
A project manager is considering how her time is being spent in the project. One of the things that concerns her is how much time she will be spending communicating. The percent of time that is
The study of the way words are used and the meaning that they convey is called:a. Wordsmanship.b. Semantics.c. Language.d. Communications.
The project manager of a project must hold several meetings. The meetings should be efficient and not waste people’s time when they are held.One of the things that the project manager can do when
A project manager has six people on a team. It is important that each of them communicates information to each of the others. How many lines of communication are there in this group of people?a.
A project manager must be able to effectively manage the communications necessary for the project and the project team. In order to communicate within the project team the project manager should:a.
Communication barriers are a more frequent source of conflict in matrix and projectized environments than functional organizations for all the following reasons except:a. Communication is the prime
A project manager finds that she is having trouble concentrating on what is being said in meetings. One of the things that she might try to improve her listening ability might be:a. Interrupt the
In the model for communications there is a sender and a receiver. The sender is responsible for which of the following?a. Scheduling the communications to take placeb. Confirming that the message was
Formal acceptance by the client or the sponsor of the project indicates that they have accepted the products of the project. This document should be signed off during what part of the project?a.
The technologies or methods that are used to transfer information back and forth between project stakeholders can vary significantly. Which of the following is a communications technology factor for
A project manager is responsible for performance reporting. Which of the following is not one of the tools and techniques that the project manager can use for performance reporting?a. Variance
There are many ways to organize projects. The persons involved with these projects have several titles that describe their management responsibilities.Which of the following titles describes a person
The project manager has a very complex communication to prepare for the program manager. In order to ensure that the communication will be understood as completely as possible, what method of
Statements such as ‘‘It’s never been done before’’ or ‘‘It will cost a fortune’’ are examples of:a. Feedback.b. Communication blockers.c. Conflict generators.d. Forcing.e.
Who is responsible for communications for the project team?a. The human resources representativeb. The representative from the management information systems departmentc. The project managerd. The
A project manager has one member of the project team working on a critical problem. The person working on the problem verbally communicates to the manager that this correction to the problem will
In the communications model, communications between the sender and the receiver often are affected by communications barriers. These include all of the following except:a. Cultural differences.b.
During a project meeting a disagreement between two members of the project team began. The disagreement was over a technical detail of the project. The project manager was in attendance in the
Which of the following is not a standard type of communication?a. Writtenb. Verbalc. Nonverbald. Clairvoyant
Which of the following techniques allows for the participants to be anonymous?a. Brainstormingb. Nominal groupc. Delphi techniqued. Crawford slip
The use of brainstorming as a communications technique encourages which of the following?a. Team building and convergent thinkingb. Divergent thinkingc. Analytical resultsd. Use of the scientific
A project manager has many different ways of communicating. Which of the following is a good communication tool for the project manager to use?a. Sending a video tape of the project progress to the
Which of the following are filters that the receiver uses to filter messages?a. Language and knowledgeb. Distancec. Culture and distanced. Language, distance, culture, and knowledge
A project manager wants to handle communications well in his project.In order to do this he has chosen to write a communications plan. Of the items listed below, which one is not part of the
The three principal interests in maintaining good document control are:a. Timely communication, collection of performance appraisal data, and assuring proper disposal of sensitive documents.b. Timely
Which of the following media can a communicator use to present information?a. Visualb. Audio and visualc. Tactiled. Visual, audio, and tactile
A trucking company expects to purchase 525 truck tires over the next year for their fleet. The company places a blanket order for the tires to a local tire vendor. At the end of a year the company
The procurement manager of a company decides to solicit bids on a contract. On the basis of the bid the company must clearly specify exactly what they intend to purchase. The selection of the vendor
A company wants to buy steel machine screws for a project they are working on. The screws are an example of what type of purchase?a. On the shelfb. Commodity purchasec. Normal procurementd. Blanket
A project manager is managing a project to design a software system for a client. She decides to subcontract the work to a programming subcontractor. The subcontractor fails to deliver the work on
An agreement between competent parties, for valid consideration, to accomplish some lawful purpose with terms clearly set forth is called a:a. Procurement.b. Solicitation.c. Contract.d. Letter of
At the request of the project team for a large project, the company’s purchasing department advertises that they intend to let a contract for construction work associated with the project. This is
An automotive design project is underway. The project is to design the new body style for the upcoming season. Body styles are considered to be one of the more important items for competing in the
A project is being managed by a project manager. A large portion of the work of the project is being subcontracted to an outside vendor. During the project it is found that a significant change in
A project is engaged in making electronic devices. It is necessary for them to purchase materials to make the printed circuit boards. All of the parts are common parts that are available from several
A project is coming to a close, and the project manager is listing the things that must be done to close out the project. One of the things that must be done by the person responsible for contract
A project manager purchases 3,500 widgets for his project. The widgets are delivered on time, but there are many defects in the paint that is on the surface of the widgets. The project manager
A project manager must have some work done by an outside contractor.This work has a great deal of risk associated with it, and it has become very difficult to find a contractor willing to take on the
A project manager is about to request bids on a large part of the work that must be done on the project. This work amounts to over $1 million.The best reason that the bid should be advertised is:a.
A project has subcontracted part of the work of the project to an outside vendor. The work involves writing modules of software for the project.The first delivery of the subcontracted software has
A request for bid (RFB) differs from a request for proposal (RFP) in that:a. The request for proposal is used when source selection will be price driven.b. There is no difference.c. The request for
The project team is considering whether to purchase a service or do it themselves. One of the items that should not be considered in their analysis is:a. The seller’s price.b. The cost and
A project manager wants to subcontract part of the project. This part of the project is quite complicated, and there are many ways that the work can be done. What method of solicitation should be
A buyer extends a formal invitation that contains a scope of work that seeks a response that will describe the methodology and results that will be provided to the buyer. This is called:a. Invitation
A project manager decides to go out for bids on some of the project work that must be done as part of a contract to do a project for another customer. The bids are received and evaluated, and the
The project team has delivered a deliverable to the customer. The deliverable contains defects that are easily correctable. There is a good relationship with the customer and the customer agrees to
The equivalent of cost reimbursable contracts is frequently termed:a. Back charge contracts.b. Fixed price contracts.c. Progress payment contracts.d. Cost plus contracts.
Which of the following would not be a part of the procurement management process?a. Purchasingb. Contract negotiationsc. Inspectiond. Marketing
Forward buying will:a. Decrease storage costs.b. Decrease capital investment.c. Decrease transportation costs.d. Decrease inventory.
Under a blanket order arrangement, which of the following is correct?a. The cost of carrying the inventory is borne by the buyer.b. The seller delivers all of the material ordered at one time.c.
A contractor is working on a fixed price contract that calls for a single, lump sum payment upon satisfactory completion of the contract. About halfway through the contract, the contractor’s
A project manager is employed by a construction company and is responsible for the furnishing of the completed building. One of the first things that the project manager for this project should do is
The project manager is considering contracting some of the work of the project to a service bureau. The service bureau has been used in the past by this project manager. The manager has several
A project manager discovers that there is a part of the project that contains some risk. His or her strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed
A project manager discovers that there is a part of the project that contains some risk. His or her strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed
A project manager must make a narrative description of the project.This narrative description covers the items that will be supplied under the contract with the client. It is called:a. The project
Attribute inspection is performed on a lot of motor shafts. The lot of parts is rejected. The parts are supposed to have a diameter of 2 inches and have an engineering tolerance of .015. What is the
The Deming cycle is usually represented by:a. PDCA.b. ABCD.c. QFAP.d. CDPA.
In the Shewhart and Deming cycle, the letters P D C A stand for:a. Purchase, deliver, cost, and acquisition.b. Prevent defects caused by anyone.c. Plan, do, check, and act.d. Please don’t cause
ISO standards are reviewed and reissued every:a. Ten years.b. One year.c. Two years.d. Five years.
A company uses sampling inspection to inspect parts that are sent to their customers. If a lot of parts is rejected from sampling inspection, it is inspected 100% and the rejected parts are sent back
In acceptance sampling the ideal operating characteristic curve would:a. Reject all lots that were above the AQL.b. Accept all lots that were above the AQL.c. Have buyer’s risk below the AQL.d.
What is the value for R bar?a. .00551 inchesb. 55.1 inchesc. .010 inchesd. 10 inches
What is the value for R on day 10?a. .0037 inchesb. .0053 inchesc. 37 inchesd. 53 inches
What is the value of X bar for day number 7?a. .00900 inchesb. 22.5 inchesc. 90 inchesd. .00225 inches
Employees of a company were measured on the amount of scrap that they produced over a period of time. The number of hours of training that they had was also measured. When these results were plotted
The diagram that ranks defects in the order of frequency of occurrence and shows the number of defects and the cumulative percentage from the greatest number of defects to the least number of defects
What can be said about this process?a. The process is not in control and should be adjusted.b. The process is in control and should not be adjusted.c. The value of R is too high at 11 ..d. The
The value on the control chart for X bar is 122 and the value for R bar is
A control chart controls a manufacturing process. Measurements are taken while the process is operating one time each hour. At each hour five sample parts are measured, and the results are recorded
What does ‘‘cost of acceptance’’ mean?a. The cost of establishing and maintaining the quality functionb. The life cycle cost of the projectc. The cost of inspection and reinspection, quality
The ISO 9000: 2000 standard is used to:a. Formalize the tools of quality management.b. Set international standards for quality conformance in organizations.c. Set USA national standards for quality
Project quality assurance:a. Includes policing the conformance of the project team to specs.b. Provides the project team and stakeholders with standards, by which the project performance is
The quality management plan provides input to and addresses quality control, quality assurance, and quality improvement.a. The overall project planb. The WBSc. The project scoped. External
When the quality management discipline is implemented, the benefits to costs ratio should at least be:a. Unable to be evaluated.b. Less than one.c. Of little importance.d. Greater than one.
The primary benefits of meeting quality requirements are:a. Cost and delays are reduced, production improves, cost to customer goes up, and profits go up.b. Cost and delays are reduced, production
The Japanese developed a method of modern quality management that relies on continuing small improvements involving everyone from the top management to the lowest level worker in the organization.
According to the ideas behind modern quality management, quality improvements should be made:a. In large steps through detailed study of problems and then implemented as comprehensive solutions when
One of the important advantages of using control charts in managing a production operation is that the control chart tells you when to take corrective action on the process being controlled. Another
As the manager of the production department where electrical circuits are being made you observe the inspection station where the completed printed circuit assemblies are being inspected. In this
A project manager for the quality department is trying to solve a problem with a machine that makes die cast aluminum parts that are used in automobiles. These parts are frequently made with defects.
A control chart is being used to control a manufacturing process. As part of the control a sample of five parts is taken from the manufacturing process each hour of operation. Each of the five parts
Work results, quality checklists, operational definitions, and the management plan are:a. Inputs to quality control.b. Outputs from quality control.c. Inputs to quality assurance.d. Outputs from
In a manufacturing process that is being controlled by control charts there are variables occurring that will affect the process output. Variations in the process that are considered to be normal

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