Have they been put in situations in their personal and professional lives that were not very straightforward?

I’m concerned about people who have come through their career with “A” grades throughout their entire life, and have never really had any setbacks and have always been in environments where they knew the environment.

Also, do they say goodbye and hello to the person who stands in front of the building, and do they say hello to the person who sweeps the floor? How do they act as a person? The personal part is, for me, equally important to the professional part. Because I think you can get a lot of people who are professionally very good, but I think the personal part and the value part are the difference between a good manager or leader and a great leader.102