Message Strategies: Informational Reports [LO-5]

Assume that your college president has received many student complaints about campus parking problems. You are appointed to chair a student committee organized to investigate the problems and recommend solutions. Th e president gives you a fi le labeled “Parking: Complaints from Students,” and you jot down the essence of the complaints as you inspect the contents. Your notes look like this:

• Inadequate student spaces at critical hours

• Poor night lighting near the computer center

• Inadequate attempts to keep resident neighbors from occupying spaces

• Dim marking lines

• Motorcycles taking up full spaces • Discourteous security offi cers • Spaces (usually empty) reserved for college offi cials • Relatively high parking fees • Full fees charged to night students even though they use the lots only during low demand periods • Vandalism to cars and a sense of personal danger • Inadequate total space • Harassment of students parking on the street in front of neighboring house Now prepare an outline for an informational report to be submitted to committee members. Use a topical organization for your report that categorizes this information.