Take an object with youa pen, your notes, a marking pencil. Of course one should not play
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Take an object with you—a pen, your notes, a marking pencil. Of course one should not play with the object, but using it as a pointer and as something to touch has helped calm some speakers.
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Effective Business Communications
ISBN: 9780070443983
7th Edition
Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas
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