Sport Management Principles And Applications 4th Edition Russell Hoye, Aaron C.T. Smith, Matthew Nicholson, Bob Stewart - Solutions

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Would it make sense to use an off-field measure of coaching performance, and if so, then what might it involve?
If success and wins are not the most appropriate measure, then what are?
How would you go about assessing the performance of a community club sport coach?
What are some examples of service quality indicators?
What are the differences between efficiency indicators and service quality indicators?
What performance indicators do you look for in the operation of leisure centres?
Is performance evaluation only good for mega events and corporate sport?
What should be done differently next time?
What risk management strategy would you have put in place for the event?
What could have been done better?
From your reading of the above case, what were the key risks associated with the event. Categorize them in terms of 1) initiation and concept, 2) planning and 3) execution and implementation.
Given what went wrong, how did you rate the overall performance of this event?
What went wrong?
What would you advise a sport club or association to do in order to ensure it was delivering its sport services in a fair, equitable, and environmentally friendly way?
How can the intrinsically vague concept of customer satisfaction be ‘hardened-up’ to provide a quantitative, concrete measure of the service quality in a community leisure centre?
What specific measures can best reveal the financial performance of a sport organization?
How might you go about modifying the BSC to make it better fit the special features of sport organizations?
What are the key components of Kaplan and Norton’s BSC?
What are the benefits that will follow from the implementation of a performance management system?
What might prevent a sport organization from implementing a system of performance management?
What are the origins of performance management, and what do these origins tell us about its possible strengths and weaknesses?
What does a performance management system aim to do?
A major focus of similar reform processes is to align the strategic plans of state and national level organizations. What are the challenges of getting this done and why is governance reform important in aiding this outcome?
Why might state level organizations be critical of national level organizations within such federated models?
Why is it so difficult for national boards within federated structures to vote for changes to board composition or voting procedures?
Why is it important for organizations such as SA to engage an independent reviewer for any governance reform process? What are the possible negatives and positives of such a process?
Why do governing bodies of sport seem to be in a perpetual state of review, in particular in the areas of governance and structure?
Compare the Crawford Review of 2003 with the 2011 report into the review of the Scottish Football Association. What similarities and differences are there in the governance and structural issues of these two football governing bodies?
What were some of the reasons the FFA was subject to a further review in 2011?
Why did the Australian federal government initiate the 2003 Review into the governance of football in Australia?
Interview the CEO and the Board Chair of small VSO. Who do they perceive to be the leader of the organization?
How are board performance and organizational performance linked?
What issues does a potential amalgamation present for a VSO?
Review the governance performance of a VSO of your choice using Henry and Lee’s(2004) seven principles of governance presented in this chapter.
Compare the governance structures of a multi-disciplinary sport (e.g. gymnastics, canoeing, athletics) with a single discipline sport (e.g. field hockey, netball, rugby league). How do they differ? What impact does this have on volunteers involved in governance roles?
What are the important elements in developing good relationships between boards and paid staff in VSOs?
What criteria would you apply to gauge the performance of a nonprofit VSO? How would these criteria differ for a professional sport club?
Explain the role played by boards, staff, volunteers, members and stakeholder groups in governing sport organizations.
What theory would you apply to the study of negligence on the part of a board of directors of a sport organization?
Explain the difference between corporate and nonprofit governance.
Which of the demographic factors referred to in the case are most important for the size of broadcast rights outside the USA and why?
The NFL also has agreements with media organizations beyond free-to-air and cable television providers. Investigate these agreements and suggest whether these are in competition to the television broadcast rights, are complementary or are catering to a completely different market.
What additional rules and regulations have the NFL put in place to protect live attendances and media audiences? Is this to maximize revenue for teams or for broadcasters, or both?
Do any other major sporting leagues around the world segment their broadcast rights packages in a similar way to the NFL? Which leagues do this and why? Are some leagues within some countries more or less able to do this? Why might this be so?
What does the fact that a short video clip of a ball kid being hit in the face was the most popular Australian Open YouTube clip in 2014 suggest about the types of content fans are attracted to and what do sport organizations need to consider when planning their digital and social media engagement?
Broadcast television rights are still the most important way for sport events to‘monetize’ the size of the audience. Is this likely to change in the short- to mediumterm future and why?
What does the case of the Australian Open suggest about the relative importance of domestic and international audiences for annual major sport events in a hypermediated world?
What are the major reasons the role of a sport media manager in a professional sport organization is more complex now than it was prior to 1990, prior to 2000 and prior to now?
Which media form or platform is most dependent on sport and why?
Examine a prominent sporting league in your nation or region, perhaps by reading their annual report or accessing publicly available documents related to the finances of the organization. What proportion of revenue is derived directly or indirectly from the media?
What are the media regulations governing the broadcasting of sport in your nation or region? Are there regulations that ensure free-to-air access of particular sports? Do you think there is a political advantage in governments instituting regulation of this type?Why?
Using the three examples above, which organization interacts with the most diverse media? Why do you think this is so? Which organization do you think is most dependent on the media and why? What does this tell you about the interaction between sport and the media across the various sectors of
Explore the operations of a sport within the private sector from a media perspective.What is the relationship of this organization to the media, and how does it use the media to further its interests?
Explore the operations of a sport within the nonprofit sector from a media perspective.What is the relationship of this organization to the media, and how does it use the media to further its interests?
Explore the operations of a sport within the public sector from a media perspective.What is the relationship of this organization to the media, and how does it use the media to further its interests?
Examine some of the largest media companies in your nation. Do many of these large media companies have an interest in sport and sport organizations via broadcast rights or the ownership of sport teams? Are sport broadcast rights held by one or two media companies or by most of the companies?
Who benefits the most from the bwin–Real Madrid relationship?
Identify the various sources of environmental information available in the case and determine the opportunities and threats that exist for bwin in marketing through sport.
How should the brand be sold in the future: online only presence, licensed through sport retailers, ECL specialist stores or a mixed mode of distribution? Justify your answer.
Where can the ECL brand go to from here? Does it have global potential?
How symbolic is the East Coast Lifestyle brand for a wider audience?
What is the relationship between service quality and customer satisfaction?
Provide a good example of a sponsor and sport property relationship that enjoys a high level of affinity.
What are the four tools of the promotions mix? Provide an example of each.
What effect does pricing have on positioning? Provide an example of how price can influence a consumer’s perception of a product.
What is the difference between a sport product and a sport service?
What is the purpose of market positioning?
What is the relationship between sport marketing objectives and performance measures?How are these relevant to controlling the marketing plan?
What are the steps in the Sport Marketing Framework?
Explain the difference between the marketing of sport, and marketing through sport.
Which organization has the most promising future, and why?
How do you see the financial future of GSUSA?
How do you explain the financial stability of GSUSA?
How does GSUSA compare with PFC?
Why does the PFC problem occur in so many other mid-range professional football clubs?
What could PFC have done to extricate itself from the problem?
How did PFC get itself into so much financial difficulties?What was the fundamental cause of the problem?
Is it working?
What is UEFA doing to sort out this problem?
Is there a debt problem?
Is it a debt problem with Italian football, or is it a revenue problem?
Is there a problem with Italian football?
Is it is a revenue shortfall, or is it over-spending, or is it a combination of both?
What is causing this problem?
What is the major financial problem facing many European professional football clubs?
What must a sport organization do if it aims to increase its wealth and financial health over the long term?
What is the easiest way of distinguishing a wealthy sport organization from a poor sport organization?
Surpluses and profits are important to the long-term development of sport organizations and clubs since they indicate that not only were all costs covered for the period under consideration, but that there are funds available for reinvestment in the club’s or association’s future activities and
Identify the main liability categories of a professional sport club, and explain under what circumstances long-term borrowings can be seen as either a drain on resources, or alternatively a crucial means of generating revenue and profits.
Identify the main asset categories of a professional sport club, and explain under what circumstances players can be treated as assets.
Balance sheets are important tools for monitoring and measuring the financial health of a sport organization. What comprises a balance sheet, and what does it measure?
Distinguish between a capital budget and an operating budget.
Why are budgets so fundamental to the effective management of sport clubs, associations, events and leagues?
Explain the essential features of corporate sport, and what makes it increasingly challenging to manage it from a structural and financial perspective.
years, and the implications it has for sport’s financial operations.
Identify the different commercial stages sport has gone through in the last
How does the AFL communicate its cultural values to its stakeholders?
Identify the factors that influence the socialization processes at the AFL and build new values into the culture.
In sport, historical organizational values underpin the cultural understandings sport participants infer from their sports. How would other sports that have a strong traditional culture respond to social changes such as the employment of non-traditional employees?
Can the recommendations made by the Bluestone Review be implemented quickly for Swimming Australia so that its positive culture can be revived and a stronger organization can return?

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Sport Management Principles And Applications 4th Edition Russell Hoye, Aaron C.T. Smith, Matthew Nicholson, Bob Stewart - Solutions

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