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management information systems
Questions and Answers of
Management Information Systems
Diagram a knowledge management system cycle for a fictional company that sells customized T-shirts to students.
Compare and contrast this case with the material in this chapter on Big Data. That is, given the disadvantages of over-retained data, how should an organization manage Big Data?Are there any
Do you feel that Yahoo! is making the correct decision of banning telecommuting?Present the pro side of this issue (i.e., Mayer’s side).Present the con side of this issue.
This IT’s About Business was written in March 2014. Take a look at www.yahoo.com to see how the company is doing. Also, check on news articles about the ongoing fallout from Mayer’s decision.
Discuss Mayer’s internal memo quoted above. Do you agree or disagree with it? Support your answer.
Access www.icann.org and obtain the name of an agency or company that can register a domain for the TLD that you selected. What is the name of the agency or company?
You plan to take a two-week vacation in Australia this year. Using the Internet, find information that will help you plan the trip. Such information includes, but is not limited to, the
Access the Web site of your university. Does the Web site provide high-quality information (right amount, clear, accurate, etc.)? Do you think a high-school student who is thinking of attending your
Access the Web site of the Recording Industry Association of America (www.riaa.com). Discuss what you find there regarding copyright infringement (i.e., downloading music files). How do you feel
Access various search engines other than Google. Search for the same terms on several of the alternative search engines and on Google. Compare the results on breadth (number of results found) and
Do you think that pilots will object to having “smart assistants” help them make decisions? Why or why not?
Do you think the overall response of the airlines to satellite-based navigation and smart assistants for pilots will be positive or negative? Support your answer.
Discuss the advantages and disadvantages of Cardlytics’s data analyses for the customer. Use specific examples in your answers.
Describe how your university might use GIS. Provide specific examples in your answer.
Is using EyeSee mannequins in stores an ethical practice? Why or why not? Support your answer.
Would knowing that the mannequins may be watching you change your shopping behavior? Why or why not? Explain your answer.
Do you feel that the functionality offered by Google Glass outweighs the potential loss of privacy that the technology could create? Why or why not? Support your answer.
If you were at a party or at a bar, would you be comfortable speaking to someone who was wearing Google Glasses? Would you be comfortable just being in the room with someone wearing Google Glasses?
Present the pros and cons of the NSA’s actions.Present the pros and cons of Edward Snowden’s actions.Are the NSA’s actions legal? Support your answer with specific examples.Are the NSA’s
Describe the disadvantages to you from using any of the services described in this case.
Are the NSA’s actions ethical? Support your answer with specific examples.
Were Edward Snowden’s actions legal? Support your answer with specific examples
Were Edward Snowden’s actions ethical? Support your answer with specific examples.
Describe how each of the companies discussed above can protect your privacy in some way.Describe the disadvantages to you from using any of the services described in this case.
Is Shodan more useful for hackers or for security defenders? Provide specific examples to support your choice.What impact should Shodan have on the manufacturers of devices that connect to the
Enter www.scambusters.org. Find out what the organization does. Learn about e-mail scams and Web site scams. Report your findings.
Visit www.dhs.gov/dhspublic (Department of Homeland Security), Search the site for “National Strategy to Secure Cyberspace” and write a report on their agenda and accomplishments to date.
Enter www.alltrustnetworks.com and other vendors of biometrics. Find the devices they make that can be used to control access into information systems. Prepare a list of products and major
Describe the advantages and disadvantages of Snapchat to its users. Provide specific examples of both to support your answer.Do you think that Snapchat can become profitable (i.e., survive) in the
If you were the CEO of a traditional television network, how would you combat YouTube?
Do you have a page on a social networking Web site? If yes, why? If no, what is keeping you from creating one? Is there any content that you definitely would not post on such a page?
Enter www.programmableweb.com, and study the various services that the Web site offers. Learn how to create mashups, and then propose a mashup of your own. Present your mashup to the class.
Go to Amazon’s Mechanical Turk Web site (www.mturk.com). View the available HITs. Are there any HITs that you would be interested in to make some extra money? Why or why not?
Access Pandora (www.pandora.com). Why is Pandora a social networking site?
Access ChatRoulette (www.chatroulette.com). What is interesting about this social networking site?
Using a search engine, look up the following:Most popular or most visited blogs. Pick two, and follow some of the posts. Why do you think these blogs are popular? Best blogs (try
Research how to be a successful blogger. What does it take to be a successful blogger? What time commitment might be needed? How frequently do successful bloggers post?
What are the advantages of using online job sites when you look for your first job?What are the disadvantages of using online job sites when you look for your first job?
Describe the various advantages and benefits that multinational companies hope to attain from their marketing efforts on Weibo.Describe the disadvantages that multinational companies might encounter
Would you allow FlightCar to rent your car while you were traveling? Why or why not? Support your answer. Does your answer to this question have any bearing on your answer to Question 2?
Would you be willing to bank with an Internet bank? Why or why not?
Enter www.grubhub.com. Explore the site. Why is the site so successful? Could you start a competing site? Why or why not?
Enter www.dell.com, go to “Desktops,” and configure a system. Register to “My Cart” (no obligation). What calculators are used there? What are the advantages of this process as compared with
Access www.outofservice.com and answer the musical taste and personality survey. When you have finished, click on Results and see what your musical tastes say about your personality. How accurate are
Given that you can lose a cell phone as easily as a wallet, which do you feel is a more secure way of carrying your personal data? Support your answer.
If mobile computing is the next wave of technology, would you ever feel comfortable with handing a waiter or waitress your cell phone to make a payment at a restaurant the way you currently hand over
In your opinion, is the mobile (or digital) wallet a good idea? Why or why not?
Some experts say that Wi-Fi is winning the battle with 3G cellular service. Others disagree. Discuss both sides of the argument, and support each one.
Investigate commercial applications of voice portals. Visit several vendors, for example, Microsoft and Nuance (links to both Web sites are available via
Using a search engine, try to determine whether there are any commercial Wi-Fi hotspots in your area. (Hint: Access http://www.wiley.com/go/rainer/MIS3e/problemsolving.)
Examine how new data-capture devices such as RFID tags help organizations accurately identify and segment their customers for activities such as targeted marketing. Browse the Web, and develop five
Investigate commercial uses of GPS. Start with www.neigps.com. Can some of the consumer-oriented products be used in industry? Prepare a report on your findings.
Access www.bluetooth.com. Examine the types of products being enhanced with Bluetooth technology. Present two of these products to the class, and explain how they are enhanced by Bluetooth technology.
Explore www.nokia.com. Prepare a summary of the types of mobile services and applications Nokia currently supports and plans to support in the future.
Enter www.ibm.com. Search for “wireless e-business.” Research the resulting stories to determine the types of wireless capabilities and applications IBM’s software and hardware support.
Research the status of 3G and 4G cellular service by visiting the links available via http://www.wiley.com/go/rainer/MIS3e/problemsolving.Prepare a report on the status of 3G and 4G based on your
Enter Pitney-Bowes Business Insight (www.pbinsight.com). Click on “MapInfo Professional,” then click on the “Resources” tab, then on the “Demos” tab. Look for the location-based services
Enter www.onstar.com. What types of fleet services does OnStar provide? Are these any different from the services OnStar provides to individual car owners? (Play the movie.)
Explain why mobile ads are so effective on Facebook. Provide specific examples to support your answer.If there is a difference in your answers to questions 2 and 3 above, explain why.You are
You are accessing Facebook on your smartphone or tablet. Would ads placed directly into your news feed bother you? Why or why not?
You are accessing Facebook from your desktop computer. Would ads placed directly into your news feed bother you? Why or why not?
If there is a difference in your answers to questions 2 and 3 above, explain why.
Compare and contrast the three basic types of reports.
Highlight the differences between ERP configuration, customization, and best of breed implementation strategies.
What are the three main intraorganizational processes that are typically supported by ERP systems?
Why is it important that all steps in each process generate a document that is stored in the ERP system?
What are the two main ES systems that support interorganizational processes?
Discuss the reasons why financial reports must be timely.
Explain how SAP enabled the GEA Group to produce their financial reports in an efficient, timely manner.
What are the advantages of the SAP solution to the GEA Group?
Why is it logical to organize IT applications by functional areas?
How can the Internet support investment decisions?
What is the relationship between information silos and enterprise resource planning?
Finding a job on the Internet is challenging as there are almost too many places to look. Visit the following sites: www.careerbuilder.com, www.craigslist.org, www.linkedin.com, www.careermag.com,
Enter www.sas.com and access revenue optimization there. Explain how the software helps in optimizing prices.
Enter www.eleapsoftware.com and review the product that helps with online training (training systems). What are the most attractive features of this product?
Check out Microsoft Dynamics demos at http://www.wiley.com/go/rainer/MIS3e/problemsolving. View three of the demos in different functional areas of your choice. Prepare a report on each product’s
Examine the capabilities of the following (and similar) financial software packages: Financial Analyzer (from Oracle) and CFO Vision (from SAS Institute). Prepare a report comparing the capabilities
Surf the Net and find free accounting software (Try CNet’s software at at http://www.wiley.com/go/rainer/MIS3e/problemsolving, www.rkom.com, www.tucows.com, www.passtheshareware.com, and
Examine the cap abilities of the following financial software packages: TekPortal (from www.tekknowledge.com), Financial Analyzer (from www.oracle.com), and Financial Management (from www.sas.com).
Find Simply Accounting Basic from Sage Software (http://us.simplyaccounting.com). Why is this product recommended for small businesses?
Enter www.iemployee.com, and find the support it provides to human resources management activities. View the demos, and prepare a report on the capabilities of the products.
Take the “pros” side and discuss GM’s insourcing strategy.
Take the “cons” side and discuss GM’s insourcing strategy.
Discuss the ways in which information technology at GM can help to prevent safety problems such as the 2014 recall.
Describe how the airlines’ new information systems benefit travelers.
What are possible problems with these information systems?
Refer to Chapter 2. Would you categorize the airlines’ new information systems as strategic information systems? Why or why not?
Access the Web sites of several real estate companies. Find the sites that take you through a step-by-step process for buying a home, that provide virtual reality tours of homes in your price range
Access the Web sites of IBM (www.ibm.com), Sybase (www.sybase.com), and Oracle (www.oracle.com), and trace the capabilities of their latest data management products, including Web connections.
Enter Walmart China (www.wal-martchina.com/english/index.htm). How does Walmart China differ from you local Walmart (consider products, prices, services, etc.)? Describe these differences.
Access www.irobot.com, and investigate the company’s Education and Research Robots. Surf the Web for other companies that manufacture robots, and compare their products with those of iRobot.
Would you be willing to ride in an autonomous car? Why or why not?
Would you be suspicious of a low grade you received on a paper graded by AES software? Why or why not? Would you request a review by a human grader?
Using the ethical scenarios presented in this chapter, consider each scenario and note your response. Bring your answers to class to compare them with those of your peers.
Suppose that Cassandra, the CEO’s executive assistant, had been involved in the criminal activity of selling company data. And suppose that when the anonymous tip came in, she deleted the message
Use a Web browser connected to the Internet to explore the career options in cybersecurity at the U.S. National Security Agency. For what kind of InfoSec jobs does the NSA recruit? What
Iris was a little unsure of what to do next. She had just left the meeting with the other executives. At the meeting, they confirmed the need for action on the matter of the critical information
The (ISC)2 has several certifications. Use a Web browser connected to the Internet to read about the (ISC)2 certifications. What does “CISSP” stand for? Using the Internet, find out which
Using the descriptions given in this chapter, write a job description for Iris’s new position, which is described in the following case scenario. What qualifications and responsibilities should be
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