Questions and Answers of MGMT Principles Of Management

18-5 Explain why and how companies should manage inventory levels.
18-4 Describe the different kinds of manufacturing operations.
18-3 Explain the essentials of managing a service business.
18-2 Explain the role that quality plays in managing operations.
18-1 Discuss the kinds of productivity and their importance in managing operations.
17-4 Describe how companies can access and share information and knowledge.
17-3 Explain the basics of capturing, processing, and protecting information.
17-2 Describe the characteristics of useful information(i.e., its value and costs).
17-1 Explain the strategic importance of information.
16-3 Describe the behaviors, processes, and outcomes that today’s managers are choosing to control in their organizations.
16-2 Discuss the various methods that managers can use to maintain control.
16-1 Describe the basic control process.
15-4 Describe how managers can manage effective organization-wide communication.
15-3 Explain how managers can manage effective one-onone communication.
15-2 Describe the communication process and the various kinds of communication in organizations.
15-1 Explain the role that perception plays in communication and communication problems.
14-6 Explain how visionary leadership (i.e., charismatic and transformational leadership) helps leaders achieve strategic leadership.
14-5 Explain the normative decision theory.
14-4 Describe how path-goal theory works.
14-3 Explain Fiedler’s contingency theory.
14-2 Describe who leaders are and what effective leaders do.
14-1 Explain what leadership is.
13-6 Discuss how the entire motivation model can be used to motivate workers.
13-5 Describe the components of goal-setting theory and how managers can use them to motivate workers.
13-4 Explain how reinforcement theory works and how it can be used to motivate.
13-3 Use expectancy theory to describe how workers’expectations about rewards, effort, and the link between rewards and performance influence motivation.
13-2 Use equity theory to explain how employees’perceptions of fairness affect motivation.
13-1 Explain the basics of motivation.
12-4 Explain the basic principles and practices that can be used to manage diversity.
12-3 Explain how the dimensions of deep-level diversity affect individual behavior and interactions in the workplace.
12-2 Understand the special challenges that the dimensions of surface-level diversity pose for managers.
12-1 Describe diversity and explain why it matters.
11-6 Describe basic compensation strategies and discuss the four kinds of employee separations.
11-5 Discuss how to use performance appraisal to give meaningful performance feedback.
11-4 Describe how to determine training needs and select the appropriate training methods.
11-3 Describe the selection techniques and procedures that companies use when deciding which applicants should receive job offers.
11-2 Explain how companies use recruiting to find qualified job applicants.
11-1 Explain how different employment laws affect human resource practice.
10-4 Explain how to enhance work team effectiveness.
10-3 Understand the general characteristics of work teams.
10-2 Recognize and understand the different kinds of teams.
10-1 Explain the good and bad of using teams.
9-4 Explain the methods that companies are using to redesign internal organizational processes (i.e., intraorganizational processes).9-5 Describe the methods that companies are using to redesign
9-3 Discuss the different methods for job design.
9-2 Explain organizational authority.
9-1 Describe the departmentalization approach to organizational structure.
8-6 Explain how to successfully prepare workers for international assignments.
8-5 Discuss the importance of identifying and adapting to cultural differences.
8-4 Explain how to find a favorable business climate.
8-3 Explain the different ways that companies can organize to do business globally.
8-2 Explain why companies choose to standardize or adapt their business procedures.
8-1 Discuss the impact of global business and the trade rules and agreements that govern it.
7-4 Discuss the different methods that managers can use to better manage change as it occurs.
7-3 Discuss why not changing can lead to organizational decline.
7-2 Discuss the different methods that managers can use to effectively manage innovation in their organizations.
7-1 Explain why innovation matters to companies.
6-5 Explain the components and kinds of firm-level strategies.
6-4 Describe the different kinds of industry-level strategies.
6-3 Explain the different kinds of corporate-level strategies.
6-2 Describe the steps involved in the strategy-making process.
6-1 Specify the components of sustainable competitive advantage, and explain why it is important.
5-5 Explain how group decisions and group decision-making techniques can improve decision making.
5-4 Explain the steps and limits to rational decision making.
5-3 Discuss how companies can use plans at all management levels, from top to bottom.
5-2 Describe how to make a plan that works.
5-1 Discuss the benefits and pitfalls of planning.
4-8 Explain whether social responsibility hurts or helps an organization’s economic performance.
4-7 Explain how organizations can respond to societal demands for social responsibility.
4-6 Explain for what organizations are socially responsible.
4-5 Explain to whom organizations are socially responsible.
4-4 Explain what practical steps managers can take to improve ethical decision making.
4-3 Describe what influences ethical decision making.
4-2 Describe the US Sentencing Commission Guidelines for Organizations and explain how they both encourage ethical behavior and punish unethical behavior by businesses.
4-1 Identify common kinds of workplace deviance.
3-5 Explain how organizational cultures are created and how they can help companies be successful.
3-4 Describe the process that companies use to make sense of their changing environments.
3-3 Explain the five components of the specific environment.
3-2 Describe the four components of the general environment.
3-1 Discuss how changing environments affect organizations.
2-5 Discuss the history of operations, information, systems, and contingency management.
2-4 Explain the history of human relations management.
2-3 Discuss the history of bureaucratic and administrative management.
2-2 Explain the history of scientific management.
2-1 Explain the origins of management.
1-3 Describe different kinds of managers.
explain the four functions of management.
4 explain the basic principles and practices that can be used to manage diversity.
3 explain how the dimensions of deep-level diversity affect individual behavior and interactions in the workplace.
2 understand the special challenges that the dimensions of surface-level diversity pose for managers.
1 describe diversity and explain why it matters.
8 explain whether social responsibility hurts or helps an organization’s economic performance.
7 explain how organizations can choose to respond to societal demands for social responsibility.
6 explain for what organizations are socially responsible.
5 explain to whom organizations are socially responsible.
4 explain what practical steps managers can take to improve ethical decision making.
3 describe what infl uences ethical decision making.
2 describe the U.S. Sentencing Commission Guidelines for Organizations and explain how they both encourage ethical behavior and punish unethical behavior by businesses.
1 identify common kinds of workplace deviance.
5 explain how group decisions and group decisionmaking techniques can improve decision making.
4 explain the steps and limits to rational decision making.

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