Questions and Answers of Organizational Behavior Science

A software engineer in Canada needs to coordinate with four team members in geographically dispersed areas of the world. What team challenges might the team experience, and how will they affect the
You have just been transferred from the Montreal office to the Vancouver office of your company, a national sales organization of electrical products for developers and contractors. In Montreal, team
Kelowna Tire Corporation redesigned its production facilities around a team-based system. However, the company president believes that employees will not be motivated unless they receive incentives
You just closed a deal with an organizational client and this helps you in achieving your target that was set for you by the unit. Use expectancy theory to discuss how the events that will follow may
Recall a traumatic national or global event, such as the train derailment that took many lives in Lac-Mégantic, Quebec, or the fire that destroyed homes in Slave Lake, Alberta. Based on what you
A young college or university student from Canada is interested in doing international business across China, India, Brazil, and Russia. Discuss how the knowledge of OB can be useful to the student.
1. Discuss the consequences of the time clock removal on Ancol’s effectiveness as an organization using any two of the perspectives of organizational effectiveness.2. What changes should occur to
Select a company that you admire for its values. Use the resources of your university library to answer two questions. First, what are the company’s values? Second, how do employees enact these
If an individual claims to have job-related anxiety or depression, should the company be liable?
What concepts from Chapter 16 are helpful in describing and understanding BP’s organizational culture? Explain your answer.What insights about BP’s organization design can you derive from the
Describe the external forces for change that seem to be affecting Cisco Systems.Describe the internal forces for change that seem to be affecting Cisco Systems.Using force field analysis, explain
How long does Tom need to defend Liz’s behaviors?What is Liz’s responsibility to Tom?Using rule, virtue, rights, and justice theories, evaluate Tom’s decision.
What are the two key issues to deal with during the maintenance career stage?
Do men and women have different expectations of a dual-career partnership? How do these expectations differ?
Does Allen have a responsibility to do what the president is asking him to do?Using rule, virtue, rights, and justice theories, evaluate Allen’s decision.
Using the facts of the case, along with the career stage model shown Figure 17.2, describe the stage of career development likely occupied by Manager-In-Training (MIT) candidates and Manager
At what stage of the Career Stage Model is manager Gil Vasquez? Explain your answer.Has working numerous jobs with many different companies made Vasquez more valuable in the eyes of today's
Contrast incremental, strategic, and transformation change.
What is organization development? Why is it undertaken by organizations?
Name six areas to be critically examined in any comprehensive organizational diagnosis
What are the major organization-focused and group-focused OD intervention methods? The major individual-focused methods?
Which OD intervention is most effective?
Discuss the following statement: Employers should be expected to provide stress-free work environments.
Develop a role-playing activity for class that demonstrates defensive (dominant or subordinate) and non defensive communication. Write brief role descriptions that classmates can act out.
Define the processes of differentiation and integration.
Does Kate have the right to interpret the policies they way she believes to be best?Evaluate Kate’s decision using rule, virtue, rights, and justice theories.
What is a network (or lattice) organization, and how does it differ from more traditional organization structures?Why have network (or lattice) organizations come into existence? How does the
Why was decentralization essential to Boyne's continued growth, despite the company's early success with Everett Kircher at the helm of a vertical structure?What would have happened if Kircher had
Contrast adaptive and non adaptive cultures.
How does a manager know that cultural change has been successful?
Is it Jean’s responsibility to resolve this conflict?Evaluate Jean’s decision using rule, virtue, rights, and justice theories.
Describe Toyota’s culture from the perspective of espoused values and enacted values.Using the perspective of the functions of organizational culture, explain the impact of “The Toyota
What "story" does management at Caterpillar recount as a way of communicating the company's redesigned values, according to the video? Why are such stories important? What role do leaders play
What is a realistic job preview, and why is it important?
What stressors are associated with socialization?
What are the career functions provided by a mentor?
What are some of the most likely causes of home work conflicts?
How might managers at Peet's Coffee & Tea utilize job rotation and why?Using the Job Characteristics Model, explain why American Apparel's implementation of self-directed teams led to quality
Define a job in its organizational context.
What are five emerging issues in jobs and the design of work?
Where does Bill’s primary responsibility lie?Will his responsibilities to his employer be met if he hires Elizabeth under these conditions?Evaluate Bill’s decision using rule, virtue, rights, and
What information contained in the seven employees’ comments about their jobs relates to the core job characteristics of skill variety?What information contained in the seven employees’ comments
What are the major medical consequences of distress? The behavioral consequences? The psychological consequences?
Does Josh have a responsibility to question submitting this proposal?Evaluate Josh’s alternatives using rule, virtue, rights, and justice theories.
Would you characterize Genentech’s employees as experiencing distress or eustress? How can the Yerkes-Dodson law be related to the impact of Genentech’s wellness programs? What might
In what way is Allstate's benefits program a necessary response to the changing labor market?How does Allstate's onsite childcare center help employees alleviate stress?Identify a benefit at Allstate
What insights can concepts regarding perception and attribution provide in helping BP executives to understand the public’s reaction to its series of safety problems and its proposal to increase
What are the five characteristics of well-developed goals? Why is feedback on goal progress important?
How can managers and supervisors best provide useful performance feedback?
How do mentors and peers help people develop and enhance their careers?
What is Donna’s primary responsibility?Does Donna have a greater responsibility to her direct reports or to those one level down?Using rule, virtue, rights, and justice theories, evaluate Donna’s
How has the American Express Learning Network utilized learning theory, goal setting, and reward systems in addressing the challenge of its own staff members’ training and development needs?How is
Do Cold Stone Creamery's goals possess the five characteristics of effective goals discussed in the chapter? Explain.What makes the "Pyramid of Success 2010" graphic an effective tool for
What are the three defining features of reflective listening?
What are the five communication skills of effective supervisors and managers?
What are the four levels of verbal response in reflective listening?
Describe dominant and subordinate defensive communication. Describe non defensive communication.
What four kinds of nonverbal communication are important in interpersonal relationships?
Does Pat have a duty to support Jake?Does she have a responsibility to John?Evaluate Pat’s decision using rule, virtue, rights, and justice theories.
Can the basic interpersonal communication model that is presented in Figure 8.1 be applied to the impersonal nature of an online forum? If so, how?How does defensive communication enter into this
What enables Navistar to meet the communication needs of its separate business divisions?Explain why the communication channels used to send messages within a Navistar division may not be well-suited
What is a group? A work team?
Describe the four characteristics of mature groups.
Describe the necessary skills for empowerment and teamwork.
Which was the most effective group (or team) of which you have been a member? What made that group (or team) so effective?
How would Greg’s promise to support Michele still hold given Michele’s behavior?Evaluate Greg’s decision using rule, virtue, rights, and justice theories.
Does Scott have a greater responsibility to Debra than to Ken?To whom does Scott owe the greatest responsibility?Evaluate Scott’s decision alternatives using rule, virtue, rights, and justice
Think of a person with whom you have had a recent conflict. Write a letter to this person, attempting to resolve the conflict. Use the concepts from the chapter to accomplish your objective. Be sure
From your perspective, were the consequences of the conflict between Eric Molson and Ian Molson positive or negative?What ineffective techniques for managing conflict are evident in the case?What
What structural factors can lead to conflict at Yahoo! and other global corporations?What personal factors can lead to conflict at Yahoo?How might Yahoo!'s managers diagnose if a specific conflict is
How would you describe John Browne’s approach to leadership?How would you describe Tony Hayward’s approach to leadership?How did John Browne’s approach to leadership affect communications and
Who are the stakeholders affected by Alice’s decisions?How much importance should Alice place on Mike’s needs and wants?Using rule, virtue, rights, and justice theories, evaluate Alice’s
Interview a supervisor or manager about the best follower the supervisor or manager has worked with. Ask questions about the characteristics and behaviors that made this person such a good follower.
Using Table 9.1, discuss the extent to which the characteristics of well-functioning, effective groups accurately describe the Freiburg hip replacement navigation system team.Explain why teamwork is
What norms of behavior would you expect to find among team members working in a Cold Stone Creamery ice cream store?What are some of the challenges involved in creating a global team at Cold
List and describe Jung's four cognitive styles. How does the Z problem-solving model capitalize on the strengths of the four preferences?
How will you most likely make decisions based on your cognitive style? What might you overlook using your preferred approach?
How can organizations encourage creative decision making?
How do the potential risks associated with participating in quality circles differ from those associated with participating in quality teams? If you were a member of a quality circle, how would
Form a team of four persons. Find two examples of recent decisions made in organizations: one that you consider a good decision, and one that you consider a bad decision. Two members should work on
Who are the stakeholders in Beckman Services, and what is Frank May’s responsibility to them?To whom does Richard Johnson have a responsibility?Evaluate Richard Johnson’s decision using rule,
How would you describe 3M’s efficiency and creativity conundrum in terms of programmed and nonprogrammed decisions?How would you describe 3M’s efficiency and creativity conundrum in terms of the
Cite at least two ways in which management at McDonald's followed the decision-making process during the company's big turnaround.Were the decisions made by McDonald's management programmed or
What are the inter group sources of power?
How do organizations encourage political activity?
Which influence tactics are most effective?
What are some ways to empower people at work?
What kinds of membership (alienative, calculative, moral) do you currently have? Is the power used in these relationships congruent?
As a student, do you experience yourself as powerful, powerless, or both? On what symbols or symptoms are you basing your perception?
Are people in your work environment empowered? How could they become more empowered?
How would empowerment efforts be different in a country with high power distance?
Who are the stakeholders that would be affected by James’ decision?Does James have a responsibility to come forward with this information?Using rule, virtue, rights, and justice theories, evaluate
What forms of interpersonal power are evident in the case?In what ways do the two faces of power appear in this case?Does the firing of John Lasseter from Disney Studios and the events leading up to
Describe the relationship you have with your supervisor or professor. What is the best part of the relationship? The worst part? What could you do to make the relationship better?
Who has authority at Second City, and what forms of interpersonal power do these individuals possess by virtue of their formal positions?Give an example of power in action at Second City. In
Define initiating structure and consideration as leader behaviors.
How does the LPC scale measure leadership style? What are the three dimensions of the leader’s situation?
Discuss the similarities and differences between effective leadership and dynamic follower ship. Are you dynamic?
Refresh yourself on the distinction between leaders (also called transformation leaders) and managers (also called transnational leaders) in the text. Then read about four contemporary business
Does Sam have an obligation to appoint Chris as the next president?Evaluate each of Sam’s alternatives, choosing Chris or Dana, using rule, virtue, rights, and justice theories.

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