The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category,
Question:
The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category, and company. The following table, stored in FinancialComplaints1 , represents complaints received from Louisiana consumers by complaint category for 2016.
a. Construct a Pareto chart for the categories of complaints.
b. Discuss the “vital few” and “trivial many” reasons for the categories of complaints.
The following table, stored in FinancialComplaints2 , represents complaints received from Louisiana consumers by mostcomplained- about companies for 2016.
c. Construct a bar chart and a pie chart for the complaints by company.
d. What graphical method (bar or pie chart) do you think is best suited for portraying these data?
Step by Step Answer:
Business Statistics A First Course
ISBN: 9780135177785
8th Edition
Authors: David M. Levine, Kathryn A. Szabat, David F. Stephan