A telemarketing supervisor is inspecting the duration of outgoing calls made by his telemarketer. Base on past
Question:
A telemarketing supervisor is inspecting the duration of outgoing calls made by his telemarketer. Base on past results, the average length of an outgoing telephone call from a telemarketer has been 168 seconds.
The supervisor wishes to check whether that average has decreased after the introduction of a new policy.
Based on a random sample of 100 telephone calls, he found it produced a mean of 133 seconds. He performed a relevant test at a 1% level of significance with a standard deviation of 35 seconds. Determine the probability that his test will conclude the average duration is not more than 168 seconds when actual average duration is 153 seconds.
Step by Step Answer:
Business Statistics
ISBN: 9781292220383
10th Global Edition
Authors: David Groebner, Patrick Shannon, Phillip Fry