The branch manager for United Savings and Loan in Seaside, Virginia, has worked with her employees in
Question:
The branch manager for United Savings and Loan in Seaside, Virginia, has worked with her employees in an effort to reduce the waiting time for customers at the bank. Recently, she and the team concluded that average waiting time is now down to 3.5 minutes with a standard deviation equal to 1.0 minute. However, before making a statement at a managers’ meeting, this branch manager wanted to double-check that the process was working as thought. To make this check, she randomly sampled 25 customers and recorded the time they had to wait. She discovered that mean wait time for this sample of customers was 4.2 minutes.
Based on the team’s claims about waiting time, what is the probability that a sample mean for n 25 people would be as large or larger than 4.2 minutes? What should the manager conclude based on these data?
Step by Step Answer:
Business Statistics A Decision Making Approach
ISBN: 9780136121015
8th Edition
Authors: David F. Groebner, Patrick W. Shannon, Phillip C. Fry, Kent D. Smith