How was your stay? A hotel has 30 floors with 40 rooms per floor. The rooms on one side of the hotel face the water, while rooms on the other side face a golf course. There is an extra charge for the rooms with a water view. The hotel manager wants to survey 120 guests who stayed at the hotel during a convention about their overall satisfaction with the property.

(a) Explain why choosing a stratified random sample might be preferable to an SRS in this case. What would you use as strata?

(b) Why might a cluster sample be a simpler option?
What would you use as clusters?