=+In the call center example (see page 472), examine the residuals to see if any operators stand
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=+In the call center example (see page 472), examine the residuals to see if any operators stand out as having especially strong or weak performance
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Related Book For
Business Statistics Plus Pearson Mylab Statistics With Pearson Etext
ISBN: 978-1292243726
3rd Edition
Authors: Norean R Sharpe ,Richard D De Veaux ,Paul Velleman
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