A company is reviewing the number of telephone lines available for customer support. The average number of
Question:
A company is reviewing the number of telephone lines available for customer support. The average number of calls received per day is three calls during a five-minute period. Estimate the proportion of phone calls that cannot be answered during a five-minute period:
(a) If the company installs four lines
(b) If the company installs five lines.
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The Excel solution is illustrated in Figure 435 a If the company has four lines then the probability ...View the full answer
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