What role do you think empowerment plays at L L Bean Because the companys retail Web site has proven to be so successful, L L Bean recently announced the closing of one of its four call centers, but the 220 employees there will have the option to work at another site or telecommute What net effect ...

1 Empowerment probably plays a large role in motivating callcenter employees at LL Bean because it g ...

What role do you think empowerment plays at L.L. Bean? Because the companys retail Web site has

What role do you think empowerment plays at L.L. Bean?
Because the company’s retail Web site has proven to be so successful, L.L. Bean recently announced the closing of one of its four call centers, but the 220 employees there will have the option to work at another site or telecommute. What net effect do you think closing of the call center will have on employee morale and motivation?
What else could L.L. Bean do to motivate its employees?