10 The power of unspoken social norms often becomes obvious only when we violate them. To witness...

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10 The power of unspoken social norms often becomes obvious only when we violate them. To witness this result firsthand, try one of the following: Stand facing the back wall in an elevator; serve dessert before the main course; offer to pay cash for dinner at a friend's home; wear paja- mas to class; or tell someone not to have a nice day.

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Consumer Behavior

ISBN: 227225

8th Edition

Authors: Michael R. Solomon

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