Go to www.mcdonalds.com. Under “About Us,” review “Our History” and “Values in Action.” Under “Careers,” review the information provided about education opportunities.

Watch the YouTube videos about Hamburger University at https://www.youtube

.com/watch?v=g9nehPueARc and https://www.youtube.com/watch?v=sICEmBpAPq0.

a. Does Hamburger University support the company’s business? Explain why or why not. Is there a relationship between McDonald’s training and development efforts, employee attraction, employee retention, and customer service?

b. Identify the learning resources available at Hamburger University and how they contribute to the business strategy.