A problem with a telephone line that prevents a customer from receiving or making calls is upsetting
Question:
Central Office I Time to Clear Problems (Minutes)
Central Office II Time to Clear Problems (Minutes)
a. Is there evidence of a difference in the median time to clear problems between offices? (Use a = 0.05.)
b. What assumptions must you make in (a)?
c. Compare the results of (a) with those of Problem 10.9(a) on page 353.
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Related Book For
Statistics For Managers Using Microsoft Excel
ISBN: 772
7th Edition
Authors: David M. Levine, David F. Stephan, Kathryn A. Szabat
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