We all know someone who has a reputation of being exceptionally good at his or her job. Survey five or more outstanding workers whom you know personally. How satisfied are these people with their jobs? To answer this question, you should ask them to respond to the global job satisfaction scale from Cammann, Fichman, Jenkins and Klesh (1979) shown in Table 13.2.

You can compute each person’s job satisfaction score by calculating the average of the three numbers that they select. Normative data compiled by Bowling and Hammond (2008) found that the average worker had a score of 5.40 on this measure. How did the people whom you surveyed compare with the average worker? What do your findings suggest about the relation between job satisfaction and job performance?