Question: 8. An optician keeps records in a database of all its customers who have had eye tests. Eye-test reminders are sent out to customers when

8. An optician keeps records in a database of all its customers who have had eye tests. Eye-test reminders are sent out to customers when they are due. Customers who do not make appointments after two reminders have been sent out have their details deleted from the database. Describe two possible reasons why these customer details are deleted from the database. (4)

AQA January 2003 ICT1

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