Create a customer journey map by recording in precise detail each step you personally took when you
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Create a customer journey map by recording in precise detail each step you personally took when you interacted with a physical store or an e-commerce website. What are the potential “pain points” in this journey that might interface with a successful transaction?
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Sure heres a detailed customer journey map based on my recent interaction with an ecommerce website Awareness Trigger Received an email newsletter fro...View the full answer
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Albert Kinara
i am an expert research writer having worked with various online platform for a long time. i also work as a lecturer in business in several universities and college part time and assure you well researched and articulate papers. i have written excellent academic papers for over 5 year and have an almost similar experience experting many clients in different units. bachelor of commerce (finance)
masters in strategic management
phd finance
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Related Book For 
Consumer Behavior Buying Having Being
ISBN: 9780138170806
14th Edition
Authors: Michael R. Solomon, Cristel Antonia Russell
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