Describe the providers responsibility for establishing and maintaining positive customer relationships.

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Describe the provider’s responsibility for establishing and maintaining positive customer relationships.

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Santosh Kumar

I am deeply committed in research and published 20 research papers, article and chapters in international peer reviewed journals indexed in Scopus, ABDC etc. I have presented papers in national and international conference. I have organized 2 national conferences and workshop on Data Analysis techniques for decision Making using Statistical Software Tools. I got chance to attained FDP on Dynamic teaching through behavior management. Member of review committee and editor team of many journal of repute. I worked with the best companies of Indian financial industry ICICI bank Ltd and Reliance Capital as Manager in Mumbai area along with foreign assignment. I have acquired many professional certificate, Financial analytics from Wharton University of Pennsylvania, Understanding Financial market from University De Geneve, Global Financial Markets and Instruments from Rice university, Google Ad word analytics from Google, IIBF-certificates (Indian Institute of Banking and Finance) AMFI- Certified (Association of Mutual Fund in India), IRDA –Certified ( Insurance Regulatory Development Authority) and O- Level Certificate in SOFTWARE from “DOEACC” are some of them. I am thrilled and very happy to work for this position because my experience and mission perfectly matches.

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