Think of a behaviour exhibited by an individual that is inconsistent with his or her attitudes (e.g.
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Think of a behaviour exhibited by an individual that is inconsistent with his or her attitudes (e.g. attitudes towards cholesterol, drug use or even buying things to attain status or be noticed). Ask the person to elaborate on why he or she does the behaviour, and try to identify the way the person has resolved dissonant elements.
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Consumer Behaviour A European Perspective
ISBN: 9780273687528
3rd Edition
Authors: Michael R. Solomon, Gary Bamossy, Søren Askegaard, Margaret K. Hogg
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