Every day we hear news about companies in crisis. Either online or through media reports, find and

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Every day we hear news about companies in crisis. Either online or through media reports, find and research a recent event and how the company used external communication to address the crisis.

Review the communication steps outlined in the chapter and discuss the effectiveness of how the company did or did not follow these steps.

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Contemporary Business

ISBN: 9781119498414

18th Edition

Authors: Louis E. Boone, David L. Kurtz, Susan Berston

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