1. Do you agree with the analysis that is presented, that due to the requirement of the...

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1. Do you agree with the analysis that is presented, that due to the requirement of the service engineers to utilise contextual knowledge that they can be classified as knowledge workers? 

2. If a knowledge worker is defined as anyone whose work involves the use of a reasonable amount of theoretical or contextual knowledge can you think of any occupations that it isn’t appropriate to label knowledge work?

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Contemporary Human Resource Management Text and Cases

ISBN: 978-1292088242

5th edition

Authors: Tom Redman, Adrian Wilkinson, Tony Dundon

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