Explain why employees might filter and distort information about problems and performance shortfalls when communicating with their
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Explain why employees might filter and distort information about problems and performance shortfalls when communicating with their bosses. What steps can managers take to eliminate filtering and information distortion? [LO16-6]
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Contemporary Management
ISBN: 9781264972432
12th International Edition
Authors: Jennifer M. George, Gareth R. Jones
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