Explain why employees might filter and distort information about problems and performance shortfalls when communicating with their

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Explain why employees might filter and distort information about problems and performance shortfalls when communicating with their bosses. What steps can managers take to eliminate filtering and information distortion? [LO16-6]

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Contemporary Management

ISBN: 9781264972432

12th International Edition

Authors: Jennifer M. George, Gareth R. Jones

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