Which quality control tool is sometimes referred to as a fishbone diagram because it places a problem

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Which quality control tool is sometimes referred to as a “fishbone diagram” because it places a problem statement at the head of the fishbone and uses each “big bone” in the fish’s skeleton as a category of probable cause, in order to determine the root cause of the problem?

a. Ishikawa diagram

b. Pareto diagram

c. Control chart

d. Burndown chart

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Contemporary Project Management

ISBN: 9780357715734

5th Edition

Authors: Timothy Kloppenborg, Vittal S. Anantatmula, Kathryn Wells

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