=+1. Loyalty marketing programs. Airlines, hotel chains, and rental car companies were among the first to introduce

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=+1. Loyalty marketing programs. Airlines, hotel chains, and rental car companies were among the first to introduce loyalty marketing programs designed to reward frequent customers. Customer loyalty programs have since expanded to a wide variety of other organizations. Visit the following Web sites and review their customer loyalty programs. In what ways do these companies attempt to reward frequent customers?

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Contemporary Marketing

ISBN: 9780324536386

13th Edition

Authors: Louis E. Boone, David L. Kurtz

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