=+1. Sales quotas can cause salespeople to focus on new accounts at the expense of servicing existing

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=+1. Sales quotas can cause salespeople to focus on new accounts at the expense of servicing existing accounts—with the result that existing customers may grow frustrated and choose a competitor instead.

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Contemporary Marketing

ISBN: 9780324536386

13th Edition

Authors: Louis E. Boone, David L. Kurtz

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