Search the Internet to find a complete description of a company that has implemented the Balanced Scorecard.

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Search the Internet to find a complete description of a company that has implemented the Balanced Scorecard. Possible sources include the following: Palladium Executive Strategy (http://www.thepalladiumgroup.com), SAP (http://www.sap.com), and http://www.sas.com. Once you have a company located, answer the following questions:

1. What is/are the strategy or strategies of the company?

2. What perspectives were used?

3. What are the strategic objectives?

4. What are the measures?

5. Did the company present a strategy map?

6. Were there any problems identified in implementation? If so, what were the problems?

7. What were the results? Did the Balanced Scorecard make a difference?

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Cornerstones of Cost Management

ISBN: 978-1305970663

4th edition

Authors: Don R. Hansen, Maryanne M. Mowen

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