Compare and contrast the eight characteristics that compose overall quality from the customer's perspective with the three

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Compare and contrast the eight characteristics that compose overall quality from the customer's perspective with the three additional characteristics that compose service quality from the customer’s perspective.

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Cost Accounting Foundations And Evolutions

ISBN: 9780324235012

6th Edition

Authors: Michael R. Kinney, Jenice Prather-Kinsey, Cecily A. Raiborn

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