(Appendix A) Provide possible reactions to operations. When you previewed the model to a long-time recommendations to implement the Theory of Constraints manager, her reaction was, I don’t trust computer models from the perspective of an employee in a:

any more than I trust manual election counts. Garbage in

a. Bottleneck process.

equals garbage out, as far as [am concerned. How should you use this reaction to prepare for presenting your model to the organization’s chief executive?

b. Nonbottleneck process.

c. Sales organization.

d. Customer service organization.