Identify the customer(s) for your product or service and determine what they consider important. Identify what
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Identify the customer(s) for your product or service and determine what they consider important.
“ Identify what you need to satisfy the customer.
Define the process for doing the work.
Mistake-proof the process and eliminate wasted effort.
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Related Book For
Cost Management Strategies For Business Decisions
ISBN: 12
4th Edition
Authors: Ronald Hilton, Michael Maher, Frank Selto
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