Motorola (www.motorola.com) has employed its Six Sigma approach to managing quality for many years. (Six Sigma refers
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Motorola (www.motorola.com) has employed its Six Sigma approach to managing quality for many years.
(“Six Sigma” refers to the probability of a defect occurring based on the area under a normal probability curve that is 6 standard deviations from the mean. This probability is
.0000002 percent, or only 2 defects, per million events.)
The company uses these six steps:
Identify the product you create or the service you provide.
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Related Book For
Cost Management Strategies For Business Decisions
ISBN: 12
4th Edition
Authors: Ronald Hilton, Michael Maher, Frank Selto
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