You have been hired as a consultant to improve a hospital’s patient admission process. Assume that you could describe this process using 100 small activities or 10 broader activities. How would you decide how many activities to use?

ome on, be serious. Some of these activities that ou have identified as non-value-added just cannot be eliminated. We have to send monthly reports to corporate 7 headquarters, and we need to file tax return information Ny) A We quarterly. This ABM analysis doesn’t seem to work in the si yor q gee AO Respond to a comment. ;

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