1. Integrate and consolidate customer information. With relevant customer information and client histories, the treatment of a...

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1. Integrate and consolidate customer information.

With relevant customer information and client histories, the treatment of a customer remains consistent across contact and service channels.

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Customer Relationship Management: Concept, Strategy, And Tools

ISBN: 205432

2nd Edition

Authors: Michael Pearce

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Question Posted: Oct 28, 2024 07:00 AM

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1. Integrate and consolidate customer information. With relevant customer information and client histories, the treatment of a...

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Customer Relationship Management: Concept, Strategy, And Tools

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